• Harness the
    Power of Voice

    Capture and share feedback and experiences through audio and text, at a scale otherwise impossible to manage manually.

  • What can Memria help you do?

    Our Featured Stories showcase what our partners have collected, published and shared using Memria.

  • How Memria Works

    MEMRIA uses the power of voice to help our partners further their missions. Our tools allow partners to capture and use "feedback stories" from people who have had direct experiences.

    Request and Record

    Clients create a Project and invite participants via email invite, social media, or a direct link. Participants (called Storytellers) record audio or write, preview, and submit their story and, if they choose, upload relevant photographs. Participants can choose to not display their name.

     

     

    Curate and Analyze

    Clients review and publish select feedback stories to their public project page. Clients can get transcripts for selected audio recordings.

     

     

    Share and Distribute

    Post feedback stories directly to Facebook and Twitter or use the story URL in an email newsletter. A "mini player" can be embedded into other content such as a blog post or website, or download audio clips and compile them into a podcast.

  • WHAT OUR CUSTOMERS SAY

    “Memria cuts across this year’s Summit themes – ‘Equity and Inclusion’ and ‘Carrots, Sticks, and Tools’ – as a tool that enables organizations, institutions and social enterprises to literally hear the voices of people they may not otherwise be able to hear because of distance, cost, or power dynamics. Collecting these stories created a space for all feedback community voices to be heard.”

    MEG VANDEUSEN

     

    Feedback Labs

  • Who uses Memria

    Everyone wants to collect and use feedback, for a wide range of reasons.

    Memria helps our partners use feedback stories strategically and efficiently.

     

    Corporations

    Companies use Memria to capture the voices of their customers or evaluate programs in a way that is more authentic and revealing than traditional surveys and more efficient than focus groups.

    NGO's

    Social justice organizations increasingly need to reflect the voices and experiences of their communities in order to achieve societal change.

    Alumni Associations

    Alumni Associations can use Memria to send out a call for stories across the alumni network and collect hundreds or even thousands of audio recorded or written stories with the click of a button.

    Political Organizations

    Political organizations use Memria to hear directly from constituents in their own voices on key platform issues. Clips from stories can be integrated into existing media campaigns and outreach.

    Educators

    Educators use Memria to record and share the voices of their students and their communities, making the learning experience more real.

    Libraries and Archives

    Libraries and Historical Societies are key repositories of local history and collective memory. Memria helps them engage community members to become part of a living archive.

  • Request Access

  • Case Study: Feedback Summit 2018

    A very “meta” problem of getting feedback about the feedback movement

  • THE CHALLENGE

    The Feedback Labs team was looking for a way to collect feedback and experiences from the attendees of their annual Feedback Summit. They sought a solution that:

    • had more nuance and more of a “human element” than a survey would provide 
    • would allow them to collect audio recordings and photos from participants, both during and after the event
    • would enable easy sharing and distribution of the audio feedback to the community post-summit

    THE SOLUTION

    Memria provided the following tools to help FBL collect and distribute their “feedback stories”:

    • Web-based platform for collecting, reviewing and sharing stories
    • Story Booth setup at the conference 
    • “Roving Reporter” Chromebook that was used to collect stories “interview-style” at the reception and during breaks by FBL staff
    • Story widget that the FBL team embedded into the post-summit blog post
    • Audio clips extracted from stories, that the FBL team edited into a podcast

    Click the PLAY button above to listen to John Corrigan's feedback story, one of the stories embedded into the Summit “highlights” blog post, using the Memria mini player.

  • Case Study: I Defend Rights

    Collecting and sharing stories of Human Rights Defenders around the world, leading up to the the 70th anniversary of the Universal Declaration of Human Rights

  • THE CHALLENGE

    I Defend Rights, a global human rights project, needed a way to create and share a global archive of hundreds of stories from people all over the world, in multiple languages, in a fairly short period of time. They sought a solution that:

    • was available in English, Spanish and French 
    • was easy enough to use by people who have a computer but are not necessarily regular users of technology
    • provided a dashboard that allowed project managers to easily review, publish and share a large number of stories

    THE SOLUTION

    Memria provided the following tools to help I Defend Rights collect and distribute their stories of human rights defenders:

    • Web-based platform for collecting, reviewing and sharing stories
    • A dedicated project page where the collection of stories in each language could be viewed (see English, Spanish, and French stories)
    • Story Booth setup at the Human Rights Defenders World Summit in Paris
    • “Roving Reporter” Chromebook that was used to collect stories “interview-style” throughout the summit
    • Story widget that the I Defend Rights team could use to embed published stories on their own website

    RESULTS

    Results of our work collecting and sharing stories with I Defend Rights. 328 storytellers, 149 published stories in English, French and Spanish. Stories were shared through an exhibition, a website, and listening stations set up at the Human Rights Defenders World Summit