Request and Record
Clients create a Project and invite participants via email invite, social media, or a direct link. Participants (called Storytellers) record audio or write, preview, and submit their story and, if they choose, upload relevant photographs. Participants can choose to not display their name.
Curate and Analyze
Clients review and publish select feedback stories to their public project page. Clients can get transcripts for selected audio recordings.
Share and Distribute
Post feedback stories directly to Facebook and Twitter or use the story URL in an email newsletter. A "mini player" can be embedded into other content such as a blog post or website, or download audio clips and compile them into a podcast.
“Memria cuts across this year’s Summit themes – ‘Equity and Inclusion’ and ‘Carrots, Sticks, and Tools’ – as a tool that enables organizations, institutions and social enterprises to literally hear the voices of people they may not otherwise be able to hear because of distance, cost, or power dynamics. Collecting these stories created a space for all feedback community voices to be heard.”
Everyone wants to collect and use feedback, for a wide range of reasons.
Memria helps our partners use feedback stories strategically and efficiently.
Companies use Memria to capture the voices of their customers or evaluate programs in a way that is more authentic and revealing than traditional surveys and more efficient than focus groups.
Social justice organizations increasingly need to reflect the voices and experiences of their communities in order to achieve societal change.
Alumni Associations can use Memria to send out a call for stories across the alumni network and collect hundreds or even thousands of audio recorded or written stories with the click of a button.
Political organizations use Memria to hear directly from constituents in their own voices on key platform issues. Clips from stories can be integrated into existing media campaigns and outreach.
Educators use Memria to record and share the voices of their students and their communities, making the learning experience more real.
Libraries and Archives
Libraries and Historical Societies are key repositories of local history and collective memory. Memria helps them engage community members to become part of a living archive.
The Feedback Labs team was looking for a way to collect feedback and experiences from the attendees of their annual Feedback Summit. They sought a solution that:
Memria provided the following tools to help FBL collect and distribute their “feedback stories”:
Click the PLAY button above to listen to John Corrigan's feedback story, one of the stories embedded into the Summit “highlights” blog post, using the Memria mini player.
Case Study: I Defend Rights
Collecting and sharing stories of Human Rights Defenders around the world, leading up to the the 70th anniversary of the Universal Declaration of Human Rights
I Defend Rights, a global human rights project, needed a way to create and share a global archive of hundreds of stories from people all over the world, in multiple languages, in a fairly short period of time. They sought a solution that:
Memria provided the following tools to help I Defend Rights collect and distribute their stories of human rights defenders: